Privacy Policy
How Veluxa collects, uses, and protects your information.
This Privacy Policy describes how Veluxa ("we," "us," or "our") collects, uses, and handles your information when you visit our website or purchase our services. By using our site, you agree to the practices described in this policy.
Information We Collect
We collect information you provide directly to us, including:
- Name and email address when you contact us through our contact form
- Business name and project details you share when inquiring about services
- Payment information processed through Stripe when you purchase a plan
We do not store your payment card details. All payment processing is handled by Stripe, Inc., and subject to their privacy policy at stripe.com/privacy.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and communicate about your project
- Process and fulfill your order
- Send you updates related to your project (no marketing emails without your consent)
- Improve our website and services
Information Sharing
We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may share your information only in the following limited circumstances:
- With Stripe to process payments
- With Netlify, which hosts our website and processes contact form submissions
- If required by law or to protect our legal rights
Cookies and Analytics
Our website may use cookies and similar tracking technologies to improve your browsing experience. We may use Google Analytics to understand how visitors interact with our site. This data is aggregated and does not personally identify you.
You can control or disable cookies through your browser settings at any time.
Data Retention
We retain your contact information only as long as necessary to fulfill your project and comply with any legal obligations. You may request deletion of your data at any time by emailing us.
Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of any marketing communications
To exercise any of these rights, contact us at veluxastudios@gmail.com.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.
Security
We take reasonable precautions to protect your information. All payments are processed through Stripe's encrypted infrastructure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. The date at the top of this page reflects when it was last revised. Continued use of our site after changes are posted constitutes your acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy, please reach out at veluxastudios@gmail.com.